Privacy policy

Privacy Policy – CRE8

Last Updated: [DEC, 01, 2025]

CRE8 (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.cre8-ms.com], purchase our services, or interact with us in any manner.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information in various ways, including but not limited to:

a. Personal Information

When you voluntarily provide it to us, such as when you:

  • Purchase a service through [www.cre8-ms.com]

  • Fill out a contact form on our website

  • Subscribe to a consultation or service

  • Communicate with us via email or phone

This personal information may include:

  • Full name

  • Company name

  • Email address

  • Phone number

  • Billing address

  • Payment-related information (handled securely by third-party payment processors)

  • Any additional information you choose to share during consultations or onboarding.

b. Non-Personal Information

We may automatically collect certain non-personal information when you visit our website, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on those pages

  • Referring URLs

  • Cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

  • Providing and delivering professional consulting and creative services you have purchased

  • Processing payments and managing transactions

  • Communicating with you regarding your service, updates, or customer support inquiries

  • Improving our website, services, and user experience

  • Ensuring compliance with legal obligations and preventing fraud

  • Conducting internal analytics and business operations.

We do not sell, rent, or trade your personal information to third parties.

3. Payment Information

All payments made through our website [www.cre8-ms.com] are processed securely by trusted third-party payment processors, such as Shopify Payments and Quickbooks. CRE8 does not store or have direct access to your complete payment card details. All payment transactions are handled in accordance with the privacy policies and security practices of these payment processors.

 

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and improve overall site functionality. Cookies are small data files stored on your device. You may choose to disable cookies through your browser settings, but please note that certain features of the website may not function properly if cookies are disabled.

5. How We Share Information

We may share your information only under the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or delivering services to you. These providers are obligated to keep your information confidential and use it only for the purposes for which we disclose it.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company, and you will be notified via email and/or a prominent notice on our website.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, please be aware that no method of transmitting data over the internet or storing it electronically is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements. When we no longer need your information, we will take steps to delete or anonymize it.

8. Your Privacy Rights

Depending on your jurisdiction, you may have certain privacy rights, including the right to access, correct, or delete your personal data, withdraw consent where applicable, and request information about how your data is used. To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party site you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete the information as soon as possible.

11. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other jurisdictions where our servers, service providers, or business operations are located. Data protection laws in these jurisdictions may differ from those in your country of residence.

By using our website and services, you consent to the transfer, processing, and storage of your information in accordance with this Privacy Policy.

12. California Privacy Rights (CCPA Notice)

If you are a resident of California, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Request disclosure of the categories and specific pieces of personal information we collect

  • Request deletion of your personal information, subject to certain exceptions

  • Opt out of the sale of personal information (note: CRE8 does not sell personal information)

  • Not be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us using the details provided below.

13. Do Not Track Signals

Some web browsers offer a “Do Not Track” (DNT) feature. At this time, CRE8 does not respond to DNT signals, as there is no consistent industry standard for compliance.

14. Changes to This Privacy Policy

CRE8 reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. The “Last Updated” date at the top of this page will reflect the most recent revision.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

CRE8
Email: info@cre8-ms.com
Website: www.cre8-ms.com
Business Address: 502 W 7TH ST STE 100, ERIE, PA, 16502